Social Media Solicitor. Expert social media lawyer: Yair Cohen

Showing posts with label Yair Cohen. Show all posts

Friday, 2 July 2021

Are Facebook Pages compatible with GDPR?

According to the German date protection regulator, Federal Commissioner for Data Protection and Freedom of Information , Facebook Pages are not compliant with GDPR. In July 2021, the German data protection regulator had ordered all government departments to shut down their Facebook Pages because the transfer of date between the EU and the US falls short of being compliant with the EU data protection regulations

Sunday, 11 April 2021

Can social media companies cancel history?

Watch solicitor Yair Cohen interview on the dangers of social media censorship. https://yaircohen.co.uk Never before in human history, those in charge of carrying public information to billions of people across the planet had been left unregulated. The closest example we have to information carriers on a large scale, are telephone companies and TV news stations, both of which operate under licences which prohibit discrimination or selection of their users. Certainly not selection which is based on race or on political affiliation. Because social media companies are unregulated, they can censor the information that you and I receive. They can also tweak their algorithm and force-feed us with information of their choice, instead of the information that we are seeking. Watch solicitor Yair Cohen interview on the dangers of social media censorship.

Thursday, 27 February 2020

Footie start daughter tells about her teenage bullying hell in a BBC interview

If anyone needed anymore proof that harassment online and harassment offline have exactly the same impact on the victim, this chilling interview with Kersey Ferguson gives that proof. Kersey Ferguson has started a campaign where she calls victims of harassment to speak out about their experiences. She talks about how she felt the need to be silence and not dare speak about her harassment. The shame of having to admit that she was being harassed, stopped her from seeking help for many years. Yair Cohen, explained why the right to anonymity has got almost everything to do with online harassment. The exposure of internet trolls, bullies and harassers often brings to and end campaigns of harassment, whether online or offline. We must therefore make it easier for internet trolls to be exposed and found out for who they are.,

"I I've had torment all my life. Bullying for me has been horrendous and it took too long. I must say it has been hard for me to really speak up and even my own parents didn't actually realise how bad it was because I kept it to myself."

Tuesday, 22 August 2017

Remove search results from Google worldwide

Wednesday, 2 August 2017

Research finds that 71 per cent of UK shoppers will go online to leave a review if they have had a good experience

Is it true that online shoppers are more likely to leave negative review than positive?

A new research carried out on behalf of online review website Feefo found that internet users in the UK are more likely to go online and post a review following a positive shopping experience than a negative one.
The somewhat surprising revelation came about after 2000 UK consumers were surveyed to help understand their online reviewing habits.
Yair Cohen, internet law and social media lawyer at Cohen Davis Solicitors and panellist at a Feefo roundtable event, which considered the finding of one of the most comprehensive surveys ever carried out amount online shoppers in the UK said:

"It is refreshing and highly assuring to online retailers to learn that shoppes are willing to rewards them for providing positive experience and fantastic customer care."

Copyright Yair Cohen

The survey also found that many online shoppers are become sceptical about credibility of some online reviews and that online reviews delivered by video are likely to earn higher degree of credibility.
Yair Cohen said that:

“Video reviews have a higher level of credibility, especially when the reviewer is on-screen speaking to the camera.”

But he said trust in online reviews requires a new regulatory body to establish standards and establish greater credibility in the whole review system.

You can read more about the online review survey here UK shoppers more likely to be positive in online reviews than negative
Full details of the survey are available via Feefo website Online reviews: The consumers’ perspective

To contact Yair Cohen visit Social media solicitor website

Wednesday, 30 January 2013

Online reputation management lawyer's advice

A client of my social media law firm, a small international book publishing company had woken up one morning to discover that she had no reputation or business left.

A competitor in what is already a tough market had been conducting a negative campaign about her personally and about her company for a few months now with the aim of getting her out of business.

This case ended up in the High Court where the client won an injunction to stop further publications of defamatory material about her on the internet. Still, she was left with a tarnished reputation, mainly because of the large amount of material which had been posted and then re-posted on various websites.

Why is this story relevant to your organisation's online reputation?

On average 1 in 5 happy customers will put a good word about you to one friend or one relative, perhaps earning the company new business. Unhappy customers on the other hand will tell between 5-10 people about their bad experience which means that bad news travel much faster than good news.
You can now multiply this number by an unspecified figure because internet blogs and forums make dissemination of information much more effective.

Can you do anything about this?

Sure! This is what you need to do:

As a starting point, follow these 3 simple steps. They will reduce the risk of online damage to your reputation. They are general good business practices, which you can implement right now if you don't already do so.

Step 1: Preventing
Step 2: Listening
Step 3: Influencing

In the next few blog posts social media lawyer, Yair Cohen, explains each step in turn in the context of internet reputation management for business.